How long does it take for me to start using Xipster once I’ve completed the sign up?

You can start using the texting and estimates features (if you have added estimates to your plan) in Xipster immediately after you sign up. You can use our Knowledge Base once logged in to walk you through the various steps for set up. Your Payment feature will be active after your e-commerce set up has been completed with the credit card processor that the Xipster team will connect you with.

Can I start texting my customers as soon as I sign up?

Yes, as soon as you sign up, you will be provided your log in access and you can start texting your customers right away. Visit our helpful Knowledge Base once logged in to walk you through your setup.

Can I send a payment link as soon as I sign up?

Your Payment feature will be active after your e-commerce set up has been completed with the credit card processor that the Xipster team will connect you with. You will have instant access to your texting feature when you sign up.

Is there a limit to how many customers I can have?

With Xipster, there is no limit to how many customers you can add to the Xipster database. Customers can be added manually, or imported via a .csv file.

Does Xipster allow me to send multiple text messages at once?

Yes, with Xipster’s Text Campaign feature, you can send bulk text messages to a targeted customer list. The text message will be the same to all recipients, but you can send personalized with each customer’s name. Refer to the ‘Compare plans and features’ section above on our Pricing page to see the cost to add Campaigns for each plan.

Is there a limit to how many payment links I can send in a day?

With Xipster, there is no limit to how many payment links you send in a day, or ever! There is fee for each payment link that you send, and these usage fees will be charged to your credit card on file at the end of every month. Refer to the ‘Compare plans and features’ section above on our Pricing page to view the cost for Payment links based on selected Plan.

Are there any payment processing fees with Xipster?

There is a usage fee for sending a payment link, which can be sent by either SMS or email. For payment processing, Xipster charges a small fee so you can accept payments through major credit cards such as Visa, Mastercard, Discover, and American Express. Card processing fees start at 2.9% + 10¢ (Refer to the ‘Compare plans and features’ section above on our Pricing page for the fee based on selected Plan.) There are no other hidden fees, international fees, or premium card brand fees.

What forms of payment can I accept?

Depending on what you choose with the payment processor, you will have the option to select payment using: Visa, Mastercard, American Express, Discover, Apple Pay and Google Pay

What integrations are currently available with Xipster?

Find out more about what platforms integrate with Xipster.

Does Xipster have an API?

Yes, Xipster’s payment and texting technology can be used via robust APIs as well as intuitive WebHook technology.

Do you have a Xipster online guide to help me learn how to use the software?

Yes! Once you are an official Xipster user, you will have access to our detailed Xipster Knowledge Base giving you access to tutorial videos, step-by step instructions and helpful tips and tricks to maximize your Xipster experience.

13/12/2024
9:13 am

5 Big Reasons Your Company Should Switch to Mobile Payments Today

In today’s fast-paced corporate environment, staying ahead of the competition means finding ways to improve operational efficiency while still meeting consumer satisfaction. Mobile payments are one of those game-changing tools that can revolutionize how your company handles transactions.

1. Get Paid Faster and Improve Cash Flow

When you have a pattern of late payments, it will be very difficult for you to pay bills on time and put money into growth. Mobile payments are convenient for consumers since you can send them payment links via email or text message, and they can pay on the spot..

“Months of past owing invoices caused a lot of problems for one of my clients. Payment delays decreased by 30% in the first quarter after they switched to mobile payments. Fast payment links sent via SMS were a game-changer.”

Using tools like our Ultimate Guide to Business Payment Links can help you learn how to set up seamless payment processes that customers love.

How It Works

Send a payment request in less than a minute.
Customers can pay from their phones—no need for checks or complex portals.
Automated follow-ups ensure you don’t have to chase late payments.

2. Enhance Customer Convenience

Customers nowadays want fast and simple payment options. Customers are able to finish purchases regardless of their location thanks to the simplicity of mobile payments.

The Importance of It

An overwhelming majority of consumers (65%) prefer to utilize their mobile devices while making a purchase, according to surveys. Taking mobile payments is no longer a luxury but a must if you want to stay competitive with this trend.

Applying Real-World Examples

Imagine this scenario: a customer is ready to pay for a service, but they are unable to locate their wallet. If you take payments via mobile, they won’t leave empty-handed. Check out our Mobile Payments Guide if you want to learn more about the importance of mobile payments.

3. Streamline Processes and Save Time

Traditional methods of payment, such as checks and hand invoicing, are time-consuming and prone to mistakes. By removing administrative duties, such as manually processing recurring payments, mobile payments might help your company optimize its operations.

Key Benefits:

Using automatic payment reminders rather than manual follow-up reduces the likelihood of human error.

Sending payment links and receiving customer responses are both made easy with a Two-Way Texting Service for Businesses.

You may improve efficiency in the long term by devoting more time to growing your business thanks to simplified transactions.

By combining messaging with payments, you may simplify your communication strategy and save time.

4. Boost Security and Reduce Fraud Risk

When it comes to important matters, everyone is concerned about security. Secure mobile payment systems, like Xipster, employ industry-standard encryption to protect its users’ financial information.

Key Features:

Secure payment links reduce the risk of fraud.
Transparent transaction logs ensure accurate record-keeping.
Customer data is stored safely, complying with industry standards.

Clients’ immediate response to my first rollout of mobile payments in my previous role was a pleasant surprise.Trust in secure platforms made them more willing to pay digitally, leading to increased satisfaction and fewer disputes.

5. Improve Customer Engagement

Mobile payment options are a great method to increase customer involvement. The following are some of the benefits of combining two-way SMS with online payment systems:

When you send out reminders to pay, you’ll get answers quickly.
Personalize your message to encourage more meaningful relationships.
Use payment confirmations as an opportunity to thank customers or share promotions.

As a small company owner, you should read our Guide to Online Payment Systems if you want to know how to get more people to use your online payment systems via texting and other means.

Pro Tip:

Use mobile payments as part of a broader strategy. For example, integrate them with Text Marketing Campaigns to drive repeat business.

The Bottom Line

Every competitive business in today’s market must accept payments via mobile device. Faster cash flow and happier customers are only two of the many benefits that reasonable people should consider.

Ready to make the leap? Explore how Xipster can help your business succeed with mobile payments. Visit our homepage to get started or learn more about how to Get Paid Faster using the latest tools and strategies.

Do not wait for your competitors to provide mobile payment choices; doing so will only hurt your company’s long-term prospects.