Engage and offer a personalized experience for your customers by reaching out to them through the only channel with a 98% open rate.
in under 3 minutes.
receiving texts vs calls or emails.
is the average response time for an SMS.
It’s clear that over 90% of customers prefer text messaging from companies over email and phone calls. With Xipster, you can communicate with customers through their preferred channel while offering them so much more to create a personalized customer experience.
Engage with customers anywhere in the method they prefer.
Two-way texting dashboard allows real-time conversations.
Engage customers with relevant text messages that drive retention.
Promote text number on social media sites to grow your client list.
Monitor all conversations from one centralized number accessed from desktop or mobile device via cloud-based software.
Attach media to any text message. Click and select your image, video or PDF to send directly to cusomer's mobile device for easy viewing.
Pre-build templates for frequently used messages and responses to save time and provide the same level of customer service every time.
Dashboard will alert you to new unread text messages so you never miss incoming communication. Mark unread for future follow-up.
All conversation history is stored, searchable and downloadable displaying full content, date and time and staff interactions.
Communicate in any language. Type and translate any outgoing message, or translate incoming text to preferred language.
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